- Terms of delivery
Depending on your delivery area, you can choose between sending directly to your store (commercial premises on the ground floor only) and sending to your home, different carriers and delivery times.
What you need to know :
Shipments are made from Monday to Friday.
Orders placed Tuesday through Friday before 12 p.m. (CET) will be shipped on the very day. If orders are placed after 12:00 p.m. (CET) or during weekends, Mondays, bank holidays, they will be dispatched the next working day.
It is not possible to send orders to military bases or PO boxes.
Delivery times are provided on an indicative basis.
DELIVERY AREA - SHIPPING OPTIONS | SHIPPING COSTS | SHIPPING TIME |
Metropolitan France (excluding coastal Islands & Corsica) - At your store, commercial premises on GF only - DPD | Depending on the weight of the order (Free from 500€ of purchase) | D+2 |
Metropolitan France - Colissimo / La Poste | Depending on the weight of the order | D+2 |
Metropolitan France - Chronopost | Depending on the weight of the order | D+1 |
Europe (E.U. only, excluding coastal Islands) - At your store, commercial premises on GF only - DPD | Depending on the weight of the order | From D+2 to D+7 |
Europe - Colissimo / La Poste | Depending on the weight of the order | From D+3 to D+5 |
Europe - Chronopost | Depending on the weight of the order | From D+2 to D+4 |
DOM-TOM (Overseas Departments and Territories) - Colissimo / La Poste | Depending on the weight of the order | From D+7 to D+21 |
DOM-TOM (Overseas Departments and Territories) - Chronopost | Depending on the weight of the order | From D+2 to D+7 |
Other delivery areas | On estimate only | Unknown |
What you need to know :
Shipments are made from Monday to Friday.
Orders placed Tuesday through Friday before 12 p.m. (CET) will be shipped on the very day. If orders are placed after 12:00 p.m. (CET) or during weekends, Mondays, bank holidays, they will be dispatched the next working day.
It is not possible to send orders to military bases or PO boxes.
Delivery times are provided on an indicative basis.
- Return and refund Policy
In accordance with our B2B general terms and conditions, returns are not accepted.