- Terms of delivery
You can choose between home delivery by La Poste / Colissimo and delivery to the “Mondial Relay” distribution point of your choice.

Deliveries can only be made in Metropolitan France, Belgium and Luxembourg.

SHIPPING OPTIONS SHIPPING COSTS SHIPPING TIME
At home - Colissimo / La Poste (Metropolitan France) 9,90€ D+2
At home - Colissimo / La Poste (Belgium and Luxembourg) 18,90€ From D+3 à D+4
In pick-up point - Mondial Relay (Metropolitan France) 6,90€ (Free from 50€ of purchase) From D+3 à D+7
In pick-up point - Mondial Relay (Belgium and Luxembourg) 6,90€ (Free from 50€ of purchase) From D+3 à D+7

What you need to know :

Shipments by Colissimo / La Poste are made from Monday to Friday.
Mondial Relay shipments are made from Tuesday to Friday.

Orders placed Tuesday through Friday before 12 p.m. (CET) will be shipped on the very day. If orders are placed after 12:00 p.m. (CET) or during weekends, Mondays, bank holidays, they will be dispatched the next working day.

It is not possible to send orders to military bases or PO boxes.

Delivery times are provided on an indicative basis.
- Return and refund Policy
You have 14 days following the delivery of your order to request the return of a non-damaged item, with its labels and in its original protective device.

It is essential to make a return request from our website in the "My Account" area, within 14 days following delivery.
No return will be accepted without respecting these conditions.

After agreement in principle of your return, it will be up to you to return the item within 48 hours, under the same conditions as when you received it.
The return costs are exclusively at your expense.

Upon receipt and after verification, refund will be issued using the same payment method you used when purchasing. You will be refunded within 10 days. This bank deadline is beyond our control.